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A Wonderful Recording SolutionMultimedia Recording

  • Posted on March 31, 2018 at 1:49 pm

As we all know, the customer service play an indispensible role in the daily work of a company. So, it is essential to keep track of everything about the customer contact. One the one hand, we can monitor the performance of the agents, on the other hand, we can provide strong evidences when facing a disputes with the customers.

With the fast development of science and technology, a wonderful recording solution called multimedia recording has appeared. Multimedia recording can capture all customer contact across multiple channels such as voice calls, e-mails, voice messages and even instant messaging, and further compress the data for more effective storage. Encompassing five main components of interaction analytics, screen content analysis, quality monitoring, recording and retention, and fraud detection, multimedia recording solution with advanced capabilities is designed to meet all sorts of of business needs.

Customer interactions of multimedia recording contain large amounts of valuable information and statistics that can considerably help a business improve service levels when explored and analyzed. Besides, it can protect the company when being faced with potential disputes.

Multimedia recording solution is widely used in the call center of a company. The call center can monitor the quality of all calls made and evaluate the performance of the agents through this technology. By monitoring the calls made, we can know the good points and weak points of the agents’ performance and take corresponding measures to improve the agents’ service.

Call recording can be used as the training materials when new agents are employed. Call recording will reveal how the agents handle various customer concerns, queries, and even complaints, and how each agent is progressing. These materials will make new agents quickly learn how to deal with all kinds of customers and know what to do with all sorts of situations.

Built on voice over VoIP technology, multimedia recording in the call center can allow companies to record calls and reports digitally, thus saving both space and money over paper records, reducing the call center’s office expenses and saving a few other fees as well.

For the purposes of quality management and compliance, multimedia recording solution has become increasingly essential for businesses that engage their customers over voice and web channels. Multimedia recording charges the reasonable rates and cut lots of costs while offering great help to business. In a word, multimedia recording solution has a great market prospect in the near future.

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Businesses: 10 Mistakes that Most People Make

  • Posted on March 31, 2018 at 9:05 am

The Major Reasons Why the Website Defacement Analysis Is Very Important

Website defacement is a process that usually involves changing the look of a website and this is usually mostly done by hackers who enter your website and the reason why they do this is because they want to put a website over your website and therefore the hack by using a virus and in the end you find that your website is missing. Website defacement analysis is a process that is meant to protect your website and it usually involves monitoring if there are people who are taking over your website by doing this website defacement which is a criminal procedure.Some of the things that you need to understand about website defacement is that it is a process that can only be done by people who know the creation of websites and how websites operate and therefore that is the reason why it is not possible for you to do website defacement analysis on your own list you understand the aspects that are related to the making and running of websites. This article is going to talk about the reasons why you need to hire a websites defacement analysis company that will be able to do the protection of your website from these kinds of people who are interested in taking over your website.

By hiring a websites defacement analysis company, you’ll be able to assess the risk that is involved with your website and be able to prevent its and in case it is infected, the company will be able to sort you out in terms of repair and this will ensure that you’re enjoying the benefits of having a website. You’ll come to realize that quite a number of your customers are usually concentrating on the content that you put on your website and if there is a website defacement of your website, you can be sure that you will be losing these customers because they not be able to access your website or they will find very effective content that has been put there by the person who hacked your website making it a major reason why you need to have websites defacement analysis done on your website.

There is no business person who is usually interested in pouring out the money to something that they’re not able to gain from especially in this kind of scenario whereby it is an attack on your website, this makes is a major reason why you need to have accompanied with analysis of the website ensure that no one is defacing your website at any time and this is a very important protective measure for you,these are web hosting trends. By having a website defacement company checking website, you’ll be able to get the protective measures that are able to protect your website from these kinds of attacks.

Learning The “Secrets” of Gambling

  • Posted on March 31, 2018 at 8:20 am

Tips for Choosing the Best Online Casino.

Online Casinos offer a convenient and enhanced method for betting. It is important that you take time to find the ideal online casino services. Presented below are primary features that inform the best online Casinos.

The primary factor while picking an online gaming casino is to find one that is certified. Locate an expert organization that is authorized to offer online betting services. This will be an indication that they are operating under improved standards and rules of the state. An authorized online casino will offer a secure betting system.

Discover a Casino that has been in operation for an expanded period and time. This will show the quality services. Locate a legitimate and high-level web gaming site, such as, the Mr. Green Online Online Casino that managed to scoop various honors over a period as the best online clubhouse of the year.

Research about the bonus provided by the prospective company. Locate an online gambling site that offers a quality reward as compared to others. Such bonuses may include: free spins, free sign up or even first-time discounts. Ensure that you research to discover a betting company that gives the best rewards.

The games provided are an essential factor in finding the best online casino. A high-level company will offer a wide range of leading online games such as the spins, jackpots, Roulette, black hacks and many more. An excellent online casino will offer the best games that one can play. Find a company that invests in designing of modern online casino games.

Analyse the system of cash deposit and cash withdrawal. This is a fundamental component in guaranteeing effectiveness while choosing the perfect online gambling site. It is moreover essential that you survey the terms of reimbursement when you win the game to avoid any problems. Take time to understand their payment methods before selecting an online casino. Assess to ensure that the company has an excellent reputation for paying for the best wins at the right time.

Find a company the offers gambling control measures. Locate an expert online betting company that helps clients to set appropriate limits. A professional company will help you set up your own betting limits. These measures will allow you to avoid unhealthy bets that are as a result of over depositing cash and also going overboard with the stakes.

Furthermore, asses the customer services and client support system of the online casino. Locate an online gambling site with an advanced process of supporting clients. This is a fundamental component of guaranteeing that your questions are handled. Assess the reliability of their phone emails and even the chat services. It is advisable that you work with a company that provides a full time customer services.

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The Beginner’s Guide to Networks

  • Posted on March 31, 2018 at 8:06 am

Network Cabling Ideas

Network cabling process of creating cable channels within a company set up with the intention of enabling communication between different departments which are located in separate areas of the space in case it is not possible to use the wireless networks to efficiently transfer information to and from those departments. Before you begin to set up the channels by digging tunnels on the ground and preparing other support equipment, it is important to ensure that you have acquired all the resources that you are going to need to make the process successful so that you go ahead and finish it quickly once you kick off.

Network cabling can involve [url]fiber optic cable installation[/url] in case you have chosen to use the new fiber optics technology which allows for fast information exchange between computer terminals inside your company for the efficiency of the process that takes place there. There are a number of [url]regulations[/url] that you are supposed to abide by when you are doing [url]voice and data cabling [/url]within your business establishment because following them will ensure that you data cable network can meet your expectations in terms of the work that is to be achieved as well as the period of operation.
The first idea is to ensure that you dig up the channels that are meant to hold the networking cables in areas of the firm where employees do not frequent or where there is no much traffic and also the sides of the pavements in case the cables are to be laid where there are buildings. The benefit of avoiding the sections of the establishment where there is a lot of human traffic when considering [url]cable installation[/url] is that you reduce the stress of having to interfere or being interfered by company employees as they stroll around and come across the places you are digging up.

Secondly, you should try and have poles that can be used to support the overhead network cables which are to be installed in case there is no space on the ground to dig up channels. The advantage of following the guidelines provided is that you end up having a good cable network system which does not require frequent costly repairs in future.

Before you begin the job, make sure to hire a good [url]data cabling contractor[/url] firm that will be able to use their equipment and experience to lay a long lasting cable network within your business establishment. The company you hire to come and help with installation of your data cables for networking must have been in action for a long time according to records because that will inform you of their ability to make great cable network installations for clients.

Oil Sands Technology An Overview

  • Posted on March 31, 2018 at 3:30 am

In simple terms heavy oil is any type of unrefined crude oil that is very thick and viscous to flow by itself easily. A kind of thinner is needed to be used to make the heavy oil flow. The thinner is called as diluents and allows the diluted oil to flow freely through the pipelines of an oil refinery. Heavy oil extraction is known more popularly as . The largest deposits of oil sands are found in Canada as well as over 30 countries the world over. The key energy supply of heavy oil is called as oil sands, tar sands or energy sands. These oil sands are utilized in order to extract the heavy oil throughout the world.

Conventionally the production of oil sands consisted of strip mining wherein the sands that contained oil bearing substance called Bitumen, were dug up in enormous measures uncovering the land. This bitumen was then injected with hot steam water to be separated from heavy crude oil and the sand byproduct. This technique of oil extraction was criticized by environmental groups as wasteful and destructive. Since land was dug up and then natural gas was used to heat the water. The method of oil extraction was condemned as too resource intensive and expensive process.

But recently new oil sands extraction technologies have been developed which enables the reduction of both water and natural gas use. New technologies like Electro Thermal technology and Solvent Extraction technology are easier and reduce green gas emission. Importance of Utah oil sands is on rise today as larger part of world depends on this natural resource for their fuel consumption needs.

The petroleum products distribution is carried out at MCW’S patented oil sands extraction technology. MCW Oil Sands Recovery is an LLC owned as a patented, environmentally-safe, continuous flow closed-loop technology that specializes in the extraction of oil from an extensive range of oil and other hydrocarbon sediment types.

The technologies from MCW Energy Group can be successfully applied to “water-wet” deposits like oil sands projects in Alberta, Canada as well as to the “oil-wet” deposits like the resources usually found in Utah. This is a distinctive technology that can be applied even in the remote desert areas where water is scarce as no water is used during the entire process. The total process is safe and free of greenhouse gas production making it widely acceptable. This oil sands technology does not require high temperature during the process in addition to being proficient of extracting 99% of all hydrocarbon content.